Family Services Assistant Roswell HS

  • Chavez
  • Hourly

Job Summary:

The Family Services Assistant is responsible for assisting in the implementation and administration of the Family and Community Partnership, Special Services and Health & Nutrition content area in such a way as to ensure quality defined by the Head Start Performance Standards. Responsibility includes involving parent volunteers in Head Start Program. Instruction, training, supervision, and evaluation will be provided by the Content Area Manager/Coordinators and Area/Site Supervisor.


  • Associates Degree in Early Childhood Development, Social Services, Human Relations Services, Social Science, Psychology or related field AND six (6) months experience in early childhood, social work, or related field.
  • High School Diploma or GED AND one (1) year experience in early childhood, social work, or related field.
  • Must be proficient in computer skills including knowledge of a word processing program and a spreadsheet program.
  • Must be working towards a degree in the field of Human Services during employment within this content area. Degree must be completed as per regulations set by the Office of Head Start.

Additional Knowledge, Skills and Characteristics:

  • Ability to express self, in English, in a clear, concise, understandable manner, both orally and in writing.
  • Bilingual (English/Spanish) preferred).
  • Reflect a pleasant attitude that represents SNMCAC in a positive manner within the community at large, and maintain a professional attitude to the employees, clients and public at all times. Project the same positive manner while attending community activities, training functions, seminars and conferences.
  • Compassionate in accomplishing the objectives and goals of the Head Start Program.
  • Ability to gain the confidence of Head Start families.
  • Ability to gain and uphold the confidence and trust of Head Start families.
  • Certification in First Aid and CPR within the first 2 months of beginning employment and updated as required.
  • Ability to interact with children and adults in a positive, courteous and professional manner.
  • As a condition of employment, must meet SNMCAC’s vehicle liability insurance standards (refer to the Human Resources Policy Handbook) in effect at the time of hire and remain insurable during employment with SNMCAC.
    Requirements that must be satisfied prior to attaining REGULAR employment status:
    1. Proof of High School Diploma/GED/CDA/Educational Credentials/Degree
    2. Three Professional References
    3. TB Test and Physical Results
    4. Police Report
    5. Clear Driving Record
    6. Valid Driver’s License
    7. Proof of Current Vehicle Liability Insurance
    8. Drug and Alcohol Pre-screen Test
    9. Child Abuse and Criminal Background Checks (Finger Prints will be taken and Processed)
    10. Proof of US Citizenship, or eligibility to work in the U.S.


Consistently ~ Occupation requires this approximately 66% – 100% of the time

  • Establishes and maintains an outreach and recruitment process which systematically ensures enrollment of eligible children.
  • Maintains volunteer records per assigned caseload.
  • Srves as a role model for employees, children, parents, clients and community partners.
  • Inputs child/family information into the PROMIS Software and maintains hard-copy files, health data tracking log and prepares and maintains records/data and reports as needed.
  • Maintains good work habits through timeliness and low absenteeism.
  • Punctual at all times.
  • Develops and maintains a positive, professional working relationship with the staff, clients and community.
  • Facilitates open communication with employees, parents, clients and community partners.
  • Knowledge of SNMCAC and Head Start policies, procedures, performance standards, NM state licensing regulations, State of NM Department of Special Education Laws and IDEA Law.
  • Complies with SNMCAC’s Confidentiality Policy assuring that the program, children, family and employee records and information are protected at all times.
  • Understands, accepts, implements and promotes SNMCAC’s Mission Statement, program goals, philosophy and objectives.
  • Complies with all applicable 45 and 90 day deadlines regarding Health, Nutrition and Developmental Services including but not limited to developmental screening and IEP timelines according to HS Federal Laws, IDEA and Performance Standards.

Frequently ~ Occupation requires this approximately 33% – 66% of the time:

  • Assists in the recruitment and enrollment processes, including the review of the immunization records.
  • Assists in the scheduling and conducting of health screening, including evaluations, follow-up appointments, and transportation.
  • Instructs the children/family regarding good health habits and familiarizes the children as to the procedure prior to delivery of services by providers.
  • Conducts home visits.
  • Provides families with medical health assistance information and makes referrals to service providers.
  • Greets parents and children on a daily basis as they come and go from the center.
  • Provides parents and community with information regarding community services and resources and assists parents, to the fullest extent possible in obtaining these services.
  • Assists with facilitating and implementing the delivery of all required services including referrals, assessments and evaluation to the children and their families.
  • Participates with the teachers, parents and other Head Start staff in the development and utilization of the Individualized Education Plan and works cooperatively with the teachers, staff members and parents and or Evaluation, Assessment and Review (E.A.R.) Meetings as a member for the Multi-disciplinary team to ensure that the appropriate recommendations and program placement are provided for the child.
  • Assists with the organization and coordination of the literacy program in Head Start.
  • Carries out any and all other assignments to meet the goals and objectives of the Southeast NM Community Action Corporation and the Head Start program.
    Occasionally ~ Occupation requires this up to 33% of the time:
  • Assists in explaining the Head Start program, goals and operations to the families.
  • Assists in the planning and implementing of parent activities.
  • Prepares and distributes a child’s health report summary to each parent/guardian regarding their child, at the end of each program year.
  • Assists the teachers on home visits and parent/teacher conferences (when necessary).
  • Ensures that copies of insurance/Medicaid cards are completed and signed consent forms are on file for use (when necessary).
  • Administers First-Aid and contacts parent/guardian (if and when necessary).
  • Coordinates/Collaborates with medical providers in seeking medical services in town and out-of-town for children and their families.
  • Acts as a liaison/public relations person to promote community awareness of Head Start.
  • Substitutes in the classroom when necessary.
  • Assists in preparing and distributing “appreciation/acknowledgements”.
  • Assists with the coordination and preparation of agenda and attends the Policy Council/Parent Committee meetings as assigned by immediate supervisor.
  • Assists in the publication (media and fliers) and communication to Head Start families, civic organizations, and services/information.
  • Participates in a minimum of 24 hours of training during each program year as stipulated in NM State Licensing Regulations.
  • Attends all required/assigned Head Start functions, meetings, trainings, programs, etc. day or evening, locally or out of town as directed by supervisor.
  • Some out of town travel is overnight.
  • Participates in on-going self and program assessment in order to enhance personal skill and program development/improvement.
  • Participates in workshops, in-service training, as well as, other personal and professional growth opportunities.
  • Documents and reports any signs of the following: child abuse and neglect, illness or accidents and reports families who appear to have special needs in accordance with agency policies and procedures.
  • Compile classroom volunteer report and submit weekly.
  • Compile provider in-kind report and submit by the end of the month.
  • Compile monthly safe environmental. Meal monitoring and overall health summary report and submit by the end of each month.