Southeast NM Community Action Corporation

COVID-19 NOTICE

SNMCAC intends to uphold our mission and promise to help eliminate the causes of poverty while upholding the governor’s Stay-At-Home order to help reduce the spread of COVID-19. We’re committed to providing essential services to our most vulnerable neighbors throughout this public health crisis. We have already adjusted services to best follow the ‘social distancing’ and other precautionary measures that our public health experts are so rightly urging. SNMCAC’s leadership team, is continuously evaluating the need for operational modifications amid concerns relating to COVID-19. Below, we provide updates related to service/operational adjustments for our key programs. We’re in this together!!

Program Modifications During COVID-19

Due to the public health risks associated with the COVID-19 virus, our offices in Eddy and Chaves counties are closed to the public. As a result, there will be no walk-ins, however, most of SNMCAC personnel will continue to work through phone calls, email, and/or mail. A limited number of staff will continue to work at the main office during this timeframe, including members of the leadership team. If you need assistance, please call the SNMCAC main office at (575) 887-3939 from 8:00am until 5pm, Monday through Thursday. The staff who are working in the office can assist you, or direct you about how to contact the staff member you need to reach.

Please follow the guidelines below specific to each program.

 Child and Adult Care Food Program (Artesia, Carlsbad & Hobbs)

  • Key Contact: Jane Armendariz
  • Direct Line: (575) 887-3939

CSBG – Emergency Assistance (Rent, Mortgage, Utilities, Prescription)

If you would like to know more about SNMCAC’s emergency assistance program, or have a question regarding eligibility, please contact:

LeAnna Lopez

Community Services Supervisor
(575) 887-3939 X250

llopez@snmcac.com

Alamogordo

  • Key Contact: Cassandra Kiskaden
  • Phone: (575) 437-1364

Artesia

  • Key Contact: Bonnie Arias
  • Phone: (575) 746-6712

Carlsbad

  • Key Contact: LeAnna Lopez
  • Phone: (575) 887-3939 X250

Hobbs

  • Key Contact: Laura Stane
  • Phone: (575) 433-7377

Roswell

  • Key Contact: Bonnie Arias
  • Phone: (575) 437-1364

Ruidoso

  • Key Contact: Cassandra Kiskaden
  • Phone: (575) 437-1364

How to Apply

Households must complete an application over the phone. During this call you will be advised about the remaining steps in the process.

To determine eligibility, you will be required to provide the following:

  • Proof of income
  • Social Security cards for all members of the household
  • Picture ID
  • The bill that you applied for assistance with, or in the case of past-due rent, you will be required to bring a copy of your lease and any notices you have received pertaining to the past-due rent

Foster Grandparents/Senior Companions Program (Artesia, Carlsbad & Hobbs)

  • Key Contact: Lina Molina
  • Direct Line: (575) 887-3939

Head Start Program

At this time, based on public health requirements and guidance from our funding agency all Head Start services are being conducted remotely via virtual classroom for the remainder of this program year ending in June, 2020.

For Head Start program and enrollment questions, please contact

Artesia

  • Key Contact: Josie Sanchez
  • Phone: (575) 308-2204

Carlsbad

  • Key Contact: Marianne Valdez
  • Phone: (575) 302-0933

Roswell/Dexter

  • Key Contact: Juanita Baiza
  • Phone: (575) 626-5555 | (575) 626-5974

Senior Citizens Program

 Service hours will be maintained (8-5:00 Monday -Thursday, 9-12:30 Friday)

Artesia

  • Nellie Mendez
  • (575) 746-6712:

Carlsbad                    

  • Robert Echavarria
  • (575) 887-7163

Meal Program:

Change: Guests will no longer be allowed to gather and eat prepared meals on site.

Grab-and-Go meals will be packaged in to-go containers in the kitchen, and handed to guests who will be advised to eat offsite. Guests will be able to bring prepared meals home for their eligible family members so it is not necessary for all to arrive together.

Adult Day-Care

At this time, based on public health requirements and guidance from our funding agency all Adult Day Care services have been closed until further notice.

In–House Services (Housekeeping)

At this time, based on public health requirements and guidance from our funding agency all In-House Services have been cancelled until further notice.

Transportation Services

We continue to offer transportation services for seniors to attend doctor appointments and visit grocery stores as needed. Change: Only two clients are permitted per trip.